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How to Make Sense of Any Mess

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How to Make Sense of Any Mess

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Information Architecture for Everybody. Based on a book by Information Architect, Abby Covert.

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H1 H2 H3 H4 H5 H6
1 9 130 0 0 0
  • [H1] HOW TO MAKE SENSE OF ANY MESS
  • [H2] by Abby Covert
  • [H2] Front Matter
  • [H2] Chapter 1: Identify the Mess
  • [H2] Chapter 2: State your Intent
  • [H2] Chapter 3: Face Reality
  • [H2] Chapter 4: Choose a Direction
  • [H2] Chapter 5: Measure the Distance
  • [H2] Chapter 6: Play with Structure
  • [H2] Chapter 7: Prepare to Adjust
  • [H3] Dedication
  • [H3] About this book
  • [H3] Introduction
  • [H3] Acknowledgements
  • [H3] Messes are made of information and people.
  • [H3] It’s hard to shine a light on the messes we face.
  • [H3] Information architecture is all around you.
  • [H3] Things may change; the messes stay the same.
  • [H3] People architect information.
  • [H3] Every thing is complex.
  • [H3] Knowledge is complex.
  • [H3] Every thing has information.
  • [H3] What’s information?
  • [H3] Information is not data or content.
  • [H3] Information is architected to serve different needs.
  • [H3] Users are complex.
  • [H3] Stakeholders are complex.
  • [H3] To do is to know.
  • [H3] Meet Carl.
  • [H3] It’s your turn.
  • [H3] Draw your mess.
  • [H3] Intent is language.
  • [H3] What is good?
  • [H3] Good is in the eye of the beholder.
  • [H3] Looking good versus being good.
  • [H3] Meaning can get lost in translation.
  • [H3] Who matters?
  • [H3] Start with why.
  • [H3] What before how.
  • [H3] How varies widely.
  • [H3] Why, what, and how are deeply interrelated.
  • [H3] Language is the material of intent.
  • [H3] Meet Karen.
  • [H3] State your intent.
  • [H3] Choose your words.
  • [H3] By facing reality, we can find solutions.
  • [H3] Reality involves many players.
  • [H3] Reality involves many factors.
  • [H3] Reality happens across channels and contexts.
  • [H3] Reality has many intersections.
  • [H3] Reality doesn’t always fit existing patterns.
  • [H3] Objects let us have deeper conversations about reality.
  • [H3] Start with scope and scale.
  • [H3] Timescale matters.
  • [H3] Rhetoric matters.
  • [H3] Architecture before design.
  • [H3] Keep it tidy.
  • [H3] Expand your toolbox.
  • [H3] 1. Block Diagram
  • [H3] 2. Flow Diagram
  • [H3] 3. Gantt Chart
  • [H3] 4. Quadrant Diagram
  • [H3] 5. Venn Diagram
  • [H3] 6. Swim Lane Diagram
  • [H3] 7. Hierarchy Diagram
  • [H3] 8. Mind Map
  • [H3] 9. Schematic
  • [H3] 10. Journey Map
  • [H3] Try diagramming.
  • [H3] Meet Maggie.
  • [H3] Face your reality.
  • [H3] Diagram your reality.
  • [H3] Moving from why to what.
  • [H3] We work at different levels.
  • [H3] What are you making?
  • [H3] These levels deeply affect one another.
  • [H3] We make places.
  • [H3] There are spaces between the places we make.
  • [H3] Language matters.
  • [H3] Reduce linguistic insecurity.
  • [H3] Understand ontology.
  • [H3] Your ontology already exists.
  • [H3] Design with, not for.
  • [H3] Create a list of words you say.
  • [H3] Create a list of words you don’t say.
  • [H3] Words I don’t say in this eBook.
  • [H3] Define terms for outsiders.
  • [H3] Understand the past.
  • [H3] Think about nouns and verbs.
  • [H3] Think about relationships between nouns and verbs.
  • [H3] Watch out for options and opinions.
  • [H3] Opinions are like…
  • [H3] Admit where you are.
  • [H3] Meet Rasheed.
  • [H3] Control your vocabulary.
  • [H3] Choose a direction.
  • [H3] There’s distance between reality and your intent.
  • [H3] Goals are our lens on the world.
  • [H3] Progress is as important to measure as success.
  • [H3] Indicators help us measure progress.
  • [H3] Common indicators.
  • [H3] Use worksheets to mine data from people.
  • [H3] Baselines help us stay in touch with reality.
  • [H3] Flags tell us if we’re headed in the right direction.
  • [H3] Measurements have rhythm.
  • [H3] Fuzzy is normal.
  • [H3] Meet Jim.
  • [H3] Set your goals.
  • [H3] Measure the distance.
  • [H3] There are many ways to structure things.
  • [H3] Taxonomy is how we arrange things.
  • [H3] We combine taxonomies to create unique forms.
  • [H3] Sorting is easier than deciding how to sort.
  • [H3] Classification can be exact or ambiguous.
  • [H3] Ambiguity costs clarity; exactitude costs flexibility.
  • [H3] Ambiguity hides in simplicity.
  • [H3] Facets are the lenses we use to classify.
  • [H3] Identify facets.
  • [H3] Humans are complex.
  • [H3] The way you organize things says a lot about you.
  • [H3] Taxonomies can be hierarchical or heterarchical.
  • [H3] Taxonomies can be sequential.
  • [H3] Hypertexts bridge taxonomies.
  • [H3] Most things need a mix of taxonomic approaches.
  • [H3] Meet Joan
  • [H3] Play with Structure
  • [H3] Learn these patterns.
  • [H3] Adjustments are a part of reality.
  • [H3] The sum is greater than its parts.
  • [H3] It’s easy to reach agreement alone.
  • [H3] Argue about discuss it until it’s clear.
  • [H3] If it isn’t under the floorboards, it’s a façade.
  • [H3] We serve many masters.
  • [H3] Make room for information architecture.
  • [H3] “Hey, nice IA!” — said no one, ever.
  • [H3] Be the filter, not the grounds.
  • [H3] This is hard.
  • [H3] It’s far more rewarding than hard.
  • [H3] Meet Abby.
  • [H3] Make sense yet?

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Âncoras Tipo Sumo
by Abby Covert Externas Passa sumo
Table of Contents Internas Passa sumo
Indexed Lexicon Internas Passa sumo
IA Resources Internas Passa sumo
Buy the Book Externas Passa sumo
Dedication Internas Passa sumo
About this book Internas Passa sumo
Introduction Internas Passa sumo
Acknowledgements Internas Passa sumo
Chapter 1: Identify the Mess Internas Passa sumo
Messes are made of information and people. Internas Passa sumo
It’s hard to shine a light on the messes we face. Internas Passa sumo
Information architecture is all around you. Internas Passa sumo
Things may change; the messes stay the same. Internas Passa sumo
People architect information. Internas Passa sumo
Knowledge is complex. Internas Passa sumo
What’s information? Internas Passa sumo
Information is not data or content. Internas Passa sumo
Information is architected to serve different needs. Internas Passa sumo
Users are complex. Internas Passa sumo
Stakeholders are complex. Internas Passa sumo
To do is to know. Internas Passa sumo
Meet Carl. Internas Passa sumo
It’s your turn. Internas Passa sumo
Draw your mess. Internas Passa sumo
Chapter 2: State your Intent Internas Passa sumo
Intent is language. Internas Passa sumo
Good is in the eye of the beholder. Internas Passa sumo
Meaning can get lost in translation. Internas Passa sumo
Who matters? Internas Passa sumo
Language is the material of intent. Internas Passa sumo
Meet Karen. Internas Passa sumo
State your intent. Internas Passa sumo
Choose your words. Internas Passa sumo
Chapter 3: Face Reality Internas Passa sumo
By facing reality, we can find solutions. Internas Passa sumo
Reality involves many players. Internas Passa sumo
Reality involves many factors. Internas Passa sumo
Reality happens across channels and contexts. Internas Passa sumo
Reality has many intersections. Internas Passa sumo
Reality doesn’t always fit existing patterns. Internas Passa sumo
Objects let us have deeper conversations about reality. Internas Passa sumo
Start with scope and scale. Internas Passa sumo
Timescale matters. Internas Passa sumo
Rhetoric matters. Internas Passa sumo
Architecture before design. Internas Passa sumo
Keep it tidy. Internas Passa sumo
Expand your toolbox. Internas Passa sumo
1. Block Diagram Internas Passa sumo
2. Flow Diagram Internas Passa sumo
3. Gantt Chart Internas Passa sumo
4. Quadrant Diagram Internas Passa sumo
5. Venn Diagram Internas Passa sumo
6. Swim Lane Diagram Internas Passa sumo
7. Hierarchy Diagram Internas Passa sumo
8. Mind Map Internas Passa sumo
9. Schematic Internas Passa sumo
10. Journey Map Internas Passa sumo
Try diagramming. Internas Passa sumo
Meet Maggie. Internas Passa sumo
Face your reality. Internas Passa sumo
Diagram your reality. Internas Passa sumo
Chapter 4: Choose a Direction Internas Passa sumo
We work at different levels. Internas Passa sumo
These levels deeply affect one another. Internas Passa sumo
We make places. Internas Passa sumo
There are spaces between the places we make. Internas Passa sumo
Language matters. Internas Passa sumo
Reduce linguistic insecurity. Internas Passa sumo
Understand ontology. Internas Passa sumo
Your ontology already exists. Internas Passa sumo
Create a list of words you say. Internas Passa sumo
Words I don’t say in this eBook. Internas Passa sumo
Define terms for outsiders. Internas Passa sumo
Understand the past. Internas Passa sumo
Think about nouns and verbs. Internas Passa sumo
Think about relationships between nouns and verbs. Internas Passa sumo
Watch out for options and opinions. Internas Passa sumo
Opinions are like… Internas Passa sumo
Admit where you are. Internas Passa sumo
Meet Rasheed. Internas Passa sumo
Control your vocabulary. Internas Passa sumo
Choose a direction. Internas Passa sumo
Chapter 5: Measure the Distance Internas Passa sumo
There’s distance between reality and your intent. Internas Passa sumo
Goals are our lens on the world. Internas Passa sumo
Progress is as important to measure as success. Internas Passa sumo
Indicators help us measure progress. Internas Passa sumo
Common indicators. Internas Passa sumo
Use worksheets to mine data from people. Internas Passa sumo
Baselines help us stay in touch with reality. Internas Passa sumo
Flags tell us if we’re headed in the right direction. Internas Passa sumo
Measurements have rhythm. Internas Passa sumo
Fuzzy is normal. Internas Passa sumo
Meet Jim. Internas Passa sumo
Set your goals. Internas Passa sumo
Measure the distance. Internas Passa sumo
Chapter 6: Play with Structure Internas Passa sumo
There are many ways to structure things. Internas Passa sumo
Taxonomy is how we arrange things. Internas Passa sumo
We combine taxonomies to create unique forms. Internas Passa sumo
Sorting is easier than deciding how to sort. Internas Passa sumo
Classification can be exact or ambiguous. Internas Passa sumo
Ambiguity costs clarity; exactitude costs flexibility. Internas Passa sumo
Ambiguity hides in simplicity. Internas Passa sumo
Facets are the lenses we use to classify. Internas Passa sumo
Identify facets. Internas Passa sumo
Humans are complex. Internas Passa sumo
The way you organize things says a lot about you. Internas Passa sumo
Taxonomies can be hierarchical or heterarchical. Internas Passa sumo
Taxonomies can be sequential. Internas Passa sumo
Hypertexts bridge taxonomies. Internas Passa sumo
Most things need a mix of taxonomic approaches. Internas Passa sumo
Meet Joan Internas Passa sumo
Play with Structure Internas Passa sumo
Learn these patterns. Internas Passa sumo
Chapter 7: Prepare to Adjust Internas Passa sumo
Adjustments are a part of reality. Internas Passa sumo
The sum is greater than its parts. Internas Passa sumo
It’s easy to reach agreement alone. Internas Passa sumo
Argue about discuss it until it’s clear. Internas Passa sumo
If it isn’t under the floorboards, it’s a façade. Internas Passa sumo
We serve many masters. Internas Passa sumo
Make room for information architecture. Internas Passa sumo
“Hey, nice IA!” — said no one, ever. Internas Passa sumo
Be the filter, not the grounds. Internas Passa sumo
This is hard. Internas Passa sumo
Meet Abby. Internas Passa sumo
Make sense yet? Internas Passa sumo

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chapter 7
diagram 7
meet 7

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