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How to Make Sense of Any Mess

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Titre

How to Make Sense of Any Mess

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Information Architecture for Everybody. Based on a book by Information Architect, Abby Covert.

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Niveaux de titre

H1 H2 H3 H4 H5 H6
1 9 130 0 0 0
  • [H1] HOW TO MAKE SENSE OF ANY MESS
  • [H2] by Abby Covert
  • [H2] Front Matter
  • [H2] Chapter 1: Identify the Mess
  • [H2] Chapter 2: State your Intent
  • [H2] Chapter 3: Face Reality
  • [H2] Chapter 4: Choose a Direction
  • [H2] Chapter 5: Measure the Distance
  • [H2] Chapter 6: Play with Structure
  • [H2] Chapter 7: Prepare to Adjust
  • [H3] Dedication
  • [H3] About this book
  • [H3] Introduction
  • [H3] Acknowledgements
  • [H3] Messes are made of information and people.
  • [H3] It’s hard to shine a light on the messes we face.
  • [H3] Information architecture is all around you.
  • [H3] Things may change; the messes stay the same.
  • [H3] People architect information.
  • [H3] Every thing is complex.
  • [H3] Knowledge is complex.
  • [H3] Every thing has information.
  • [H3] What’s information?
  • [H3] Information is not data or content.
  • [H3] Information is architected to serve different needs.
  • [H3] Users are complex.
  • [H3] Stakeholders are complex.
  • [H3] To do is to know.
  • [H3] Meet Carl.
  • [H3] It’s your turn.
  • [H3] Draw your mess.
  • [H3] Intent is language.
  • [H3] What is good?
  • [H3] Good is in the eye of the beholder.
  • [H3] Looking good versus being good.
  • [H3] Meaning can get lost in translation.
  • [H3] Who matters?
  • [H3] Start with why.
  • [H3] What before how.
  • [H3] How varies widely.
  • [H3] Why, what, and how are deeply interrelated.
  • [H3] Language is the material of intent.
  • [H3] Meet Karen.
  • [H3] State your intent.
  • [H3] Choose your words.
  • [H3] By facing reality, we can find solutions.
  • [H3] Reality involves many players.
  • [H3] Reality involves many factors.
  • [H3] Reality happens across channels and contexts.
  • [H3] Reality has many intersections.
  • [H3] Reality doesn’t always fit existing patterns.
  • [H3] Objects let us have deeper conversations about reality.
  • [H3] Start with scope and scale.
  • [H3] Timescale matters.
  • [H3] Rhetoric matters.
  • [H3] Architecture before design.
  • [H3] Keep it tidy.
  • [H3] Expand your toolbox.
  • [H3] 1. Block Diagram
  • [H3] 2. Flow Diagram
  • [H3] 3. Gantt Chart
  • [H3] 4. Quadrant Diagram
  • [H3] 5. Venn Diagram
  • [H3] 6. Swim Lane Diagram
  • [H3] 7. Hierarchy Diagram
  • [H3] 8. Mind Map
  • [H3] 9. Schematic
  • [H3] 10. Journey Map
  • [H3] Try diagramming.
  • [H3] Meet Maggie.
  • [H3] Face your reality.
  • [H3] Diagram your reality.
  • [H3] Moving from why to what.
  • [H3] We work at different levels.
  • [H3] What are you making?
  • [H3] These levels deeply affect one another.
  • [H3] We make places.
  • [H3] There are spaces between the places we make.
  • [H3] Language matters.
  • [H3] Reduce linguistic insecurity.
  • [H3] Understand ontology.
  • [H3] Your ontology already exists.
  • [H3] Design with, not for.
  • [H3] Create a list of words you say.
  • [H3] Create a list of words you don’t say.
  • [H3] Words I don’t say in this eBook.
  • [H3] Define terms for outsiders.
  • [H3] Understand the past.
  • [H3] Think about nouns and verbs.
  • [H3] Think about relationships between nouns and verbs.
  • [H3] Watch out for options and opinions.
  • [H3] Opinions are like…
  • [H3] Admit where you are.
  • [H3] Meet Rasheed.
  • [H3] Control your vocabulary.
  • [H3] Choose a direction.
  • [H3] There’s distance between reality and your intent.
  • [H3] Goals are our lens on the world.
  • [H3] Progress is as important to measure as success.
  • [H3] Indicators help us measure progress.
  • [H3] Common indicators.
  • [H3] Use worksheets to mine data from people.
  • [H3] Baselines help us stay in touch with reality.
  • [H3] Flags tell us if we’re headed in the right direction.
  • [H3] Measurements have rhythm.
  • [H3] Fuzzy is normal.
  • [H3] Meet Jim.
  • [H3] Set your goals.
  • [H3] Measure the distance.
  • [H3] There are many ways to structure things.
  • [H3] Taxonomy is how we arrange things.
  • [H3] We combine taxonomies to create unique forms.
  • [H3] Sorting is easier than deciding how to sort.
  • [H3] Classification can be exact or ambiguous.
  • [H3] Ambiguity costs clarity; exactitude costs flexibility.
  • [H3] Ambiguity hides in simplicity.
  • [H3] Facets are the lenses we use to classify.
  • [H3] Identify facets.
  • [H3] Humans are complex.
  • [H3] The way you organize things says a lot about you.
  • [H3] Taxonomies can be hierarchical or heterarchical.
  • [H3] Taxonomies can be sequential.
  • [H3] Hypertexts bridge taxonomies.
  • [H3] Most things need a mix of taxonomic approaches.
  • [H3] Meet Joan
  • [H3] Play with Structure
  • [H3] Learn these patterns.
  • [H3] Adjustments are a part of reality.
  • [H3] The sum is greater than its parts.
  • [H3] It’s easy to reach agreement alone.
  • [H3] Argue about discuss it until it’s clear.
  • [H3] If it isn’t under the floorboards, it’s a façade.
  • [H3] We serve many masters.
  • [H3] Make room for information architecture.
  • [H3] “Hey, nice IA!” — said no one, ever.
  • [H3] Be the filter, not the grounds.
  • [H3] This is hard.
  • [H3] It’s far more rewarding than hard.
  • [H3] Meet Abby.
  • [H3] Make sense yet?

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Texte d'ancre Type Juice
by Abby Covert Externe Passing Juice
Table of Contents Interne Passing Juice
Indexed Lexicon Interne Passing Juice
IA Resources Interne Passing Juice
Buy the Book Externe Passing Juice
Dedication Interne Passing Juice
About this book Interne Passing Juice
Introduction Interne Passing Juice
Acknowledgements Interne Passing Juice
Chapter 1: Identify the Mess Interne Passing Juice
Messes are made of information and people. Interne Passing Juice
It’s hard to shine a light on the messes we face. Interne Passing Juice
Information architecture is all around you. Interne Passing Juice
Things may change; the messes stay the same. Interne Passing Juice
People architect information. Interne Passing Juice
Knowledge is complex. Interne Passing Juice
What’s information? Interne Passing Juice
Information is not data or content. Interne Passing Juice
Information is architected to serve different needs. Interne Passing Juice
Users are complex. Interne Passing Juice
Stakeholders are complex. Interne Passing Juice
To do is to know. Interne Passing Juice
Meet Carl. Interne Passing Juice
It’s your turn. Interne Passing Juice
Draw your mess. Interne Passing Juice
Chapter 2: State your Intent Interne Passing Juice
Intent is language. Interne Passing Juice
Good is in the eye of the beholder. Interne Passing Juice
Meaning can get lost in translation. Interne Passing Juice
Who matters? Interne Passing Juice
Language is the material of intent. Interne Passing Juice
Meet Karen. Interne Passing Juice
State your intent. Interne Passing Juice
Choose your words. Interne Passing Juice
Chapter 3: Face Reality Interne Passing Juice
By facing reality, we can find solutions. Interne Passing Juice
Reality involves many players. Interne Passing Juice
Reality involves many factors. Interne Passing Juice
Reality happens across channels and contexts. Interne Passing Juice
Reality has many intersections. Interne Passing Juice
Reality doesn’t always fit existing patterns. Interne Passing Juice
Objects let us have deeper conversations about reality. Interne Passing Juice
Start with scope and scale. Interne Passing Juice
Timescale matters. Interne Passing Juice
Rhetoric matters. Interne Passing Juice
Architecture before design. Interne Passing Juice
Keep it tidy. Interne Passing Juice
Expand your toolbox. Interne Passing Juice
1. Block Diagram Interne Passing Juice
2. Flow Diagram Interne Passing Juice
3. Gantt Chart Interne Passing Juice
4. Quadrant Diagram Interne Passing Juice
5. Venn Diagram Interne Passing Juice
6. Swim Lane Diagram Interne Passing Juice
7. Hierarchy Diagram Interne Passing Juice
8. Mind Map Interne Passing Juice
9. Schematic Interne Passing Juice
10. Journey Map Interne Passing Juice
Try diagramming. Interne Passing Juice
Meet Maggie. Interne Passing Juice
Face your reality. Interne Passing Juice
Diagram your reality. Interne Passing Juice
Chapter 4: Choose a Direction Interne Passing Juice
We work at different levels. Interne Passing Juice
These levels deeply affect one another. Interne Passing Juice
We make places. Interne Passing Juice
There are spaces between the places we make. Interne Passing Juice
Language matters. Interne Passing Juice
Reduce linguistic insecurity. Interne Passing Juice
Understand ontology. Interne Passing Juice
Your ontology already exists. Interne Passing Juice
Create a list of words you say. Interne Passing Juice
Words I don’t say in this eBook. Interne Passing Juice
Define terms for outsiders. Interne Passing Juice
Understand the past. Interne Passing Juice
Think about nouns and verbs. Interne Passing Juice
Think about relationships between nouns and verbs. Interne Passing Juice
Watch out for options and opinions. Interne Passing Juice
Opinions are like… Interne Passing Juice
Admit where you are. Interne Passing Juice
Meet Rasheed. Interne Passing Juice
Control your vocabulary. Interne Passing Juice
Choose a direction. Interne Passing Juice
Chapter 5: Measure the Distance Interne Passing Juice
There’s distance between reality and your intent. Interne Passing Juice
Goals are our lens on the world. Interne Passing Juice
Progress is as important to measure as success. Interne Passing Juice
Indicators help us measure progress. Interne Passing Juice
Common indicators. Interne Passing Juice
Use worksheets to mine data from people. Interne Passing Juice
Baselines help us stay in touch with reality. Interne Passing Juice
Flags tell us if we’re headed in the right direction. Interne Passing Juice
Measurements have rhythm. Interne Passing Juice
Fuzzy is normal. Interne Passing Juice
Meet Jim. Interne Passing Juice
Set your goals. Interne Passing Juice
Measure the distance. Interne Passing Juice
Chapter 6: Play with Structure Interne Passing Juice
There are many ways to structure things. Interne Passing Juice
Taxonomy is how we arrange things. Interne Passing Juice
We combine taxonomies to create unique forms. Interne Passing Juice
Sorting is easier than deciding how to sort. Interne Passing Juice
Classification can be exact or ambiguous. Interne Passing Juice
Ambiguity costs clarity; exactitude costs flexibility. Interne Passing Juice
Ambiguity hides in simplicity. Interne Passing Juice
Facets are the lenses we use to classify. Interne Passing Juice
Identify facets. Interne Passing Juice
Humans are complex. Interne Passing Juice
The way you organize things says a lot about you. Interne Passing Juice
Taxonomies can be hierarchical or heterarchical. Interne Passing Juice
Taxonomies can be sequential. Interne Passing Juice
Hypertexts bridge taxonomies. Interne Passing Juice
Most things need a mix of taxonomic approaches. Interne Passing Juice
Meet Joan Interne Passing Juice
Play with Structure Interne Passing Juice
Learn these patterns. Interne Passing Juice
Chapter 7: Prepare to Adjust Interne Passing Juice
Adjustments are a part of reality. Interne Passing Juice
The sum is greater than its parts. Interne Passing Juice
It’s easy to reach agreement alone. Interne Passing Juice
Argue about discuss it until it’s clear. Interne Passing Juice
If it isn’t under the floorboards, it’s a façade. Interne Passing Juice
We serve many masters. Interne Passing Juice
Make room for information architecture. Interne Passing Juice
“Hey, nice IA!” — said no one, ever. Interne Passing Juice
Be the filter, not the grounds. Interne Passing Juice
This is hard. Interne Passing Juice
Meet Abby. Interne Passing Juice
Make sense yet? Interne Passing Juice

Mots-clefs

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chapter meet information complex how mess make intent reality diagram

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Mot-clef Contenu Titre Mots-clefs Description Niveaux de titre
reality 13
information 8
chapter 7
diagram 7
meet 7

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