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How to Make Sense of Any Mess

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Titel

How to Make Sense of Any Mess

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Beskrivelse

Information Architecture for Everybody. Based on a book by Information Architect, Abby Covert.

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Overskrifter

H1 H2 H3 H4 H5 H6
1 9 130 0 0 0
  • [H1] HOW TO MAKE SENSE OF ANY MESS
  • [H2] by Abby Covert
  • [H2] Front Matter
  • [H2] Chapter 1: Identify the Mess
  • [H2] Chapter 2: State your Intent
  • [H2] Chapter 3: Face Reality
  • [H2] Chapter 4: Choose a Direction
  • [H2] Chapter 5: Measure the Distance
  • [H2] Chapter 6: Play with Structure
  • [H2] Chapter 7: Prepare to Adjust
  • [H3] Dedication
  • [H3] About this book
  • [H3] Introduction
  • [H3] Acknowledgements
  • [H3] Messes are made of information and people.
  • [H3] It’s hard to shine a light on the messes we face.
  • [H3] Information architecture is all around you.
  • [H3] Things may change; the messes stay the same.
  • [H3] People architect information.
  • [H3] Every thing is complex.
  • [H3] Knowledge is complex.
  • [H3] Every thing has information.
  • [H3] What’s information?
  • [H3] Information is not data or content.
  • [H3] Information is architected to serve different needs.
  • [H3] Users are complex.
  • [H3] Stakeholders are complex.
  • [H3] To do is to know.
  • [H3] Meet Carl.
  • [H3] It’s your turn.
  • [H3] Draw your mess.
  • [H3] Intent is language.
  • [H3] What is good?
  • [H3] Good is in the eye of the beholder.
  • [H3] Looking good versus being good.
  • [H3] Meaning can get lost in translation.
  • [H3] Who matters?
  • [H3] Start with why.
  • [H3] What before how.
  • [H3] How varies widely.
  • [H3] Why, what, and how are deeply interrelated.
  • [H3] Language is the material of intent.
  • [H3] Meet Karen.
  • [H3] State your intent.
  • [H3] Choose your words.
  • [H3] By facing reality, we can find solutions.
  • [H3] Reality involves many players.
  • [H3] Reality involves many factors.
  • [H3] Reality happens across channels and contexts.
  • [H3] Reality has many intersections.
  • [H3] Reality doesn’t always fit existing patterns.
  • [H3] Objects let us have deeper conversations about reality.
  • [H3] Start with scope and scale.
  • [H3] Timescale matters.
  • [H3] Rhetoric matters.
  • [H3] Architecture before design.
  • [H3] Keep it tidy.
  • [H3] Expand your toolbox.
  • [H3] 1. Block Diagram
  • [H3] 2. Flow Diagram
  • [H3] 3. Gantt Chart
  • [H3] 4. Quadrant Diagram
  • [H3] 5. Venn Diagram
  • [H3] 6. Swim Lane Diagram
  • [H3] 7. Hierarchy Diagram
  • [H3] 8. Mind Map
  • [H3] 9. Schematic
  • [H3] 10. Journey Map
  • [H3] Try diagramming.
  • [H3] Meet Maggie.
  • [H3] Face your reality.
  • [H3] Diagram your reality.
  • [H3] Moving from why to what.
  • [H3] We work at different levels.
  • [H3] What are you making?
  • [H3] These levels deeply affect one another.
  • [H3] We make places.
  • [H3] There are spaces between the places we make.
  • [H3] Language matters.
  • [H3] Reduce linguistic insecurity.
  • [H3] Understand ontology.
  • [H3] Your ontology already exists.
  • [H3] Design with, not for.
  • [H3] Create a list of words you say.
  • [H3] Create a list of words you don’t say.
  • [H3] Words I don’t say in this eBook.
  • [H3] Define terms for outsiders.
  • [H3] Understand the past.
  • [H3] Think about nouns and verbs.
  • [H3] Think about relationships between nouns and verbs.
  • [H3] Watch out for options and opinions.
  • [H3] Opinions are like…
  • [H3] Admit where you are.
  • [H3] Meet Rasheed.
  • [H3] Control your vocabulary.
  • [H3] Choose a direction.
  • [H3] There’s distance between reality and your intent.
  • [H3] Goals are our lens on the world.
  • [H3] Progress is as important to measure as success.
  • [H3] Indicators help us measure progress.
  • [H3] Common indicators.
  • [H3] Use worksheets to mine data from people.
  • [H3] Baselines help us stay in touch with reality.
  • [H3] Flags tell us if we’re headed in the right direction.
  • [H3] Measurements have rhythm.
  • [H3] Fuzzy is normal.
  • [H3] Meet Jim.
  • [H3] Set your goals.
  • [H3] Measure the distance.
  • [H3] There are many ways to structure things.
  • [H3] Taxonomy is how we arrange things.
  • [H3] We combine taxonomies to create unique forms.
  • [H3] Sorting is easier than deciding how to sort.
  • [H3] Classification can be exact or ambiguous.
  • [H3] Ambiguity costs clarity; exactitude costs flexibility.
  • [H3] Ambiguity hides in simplicity.
  • [H3] Facets are the lenses we use to classify.
  • [H3] Identify facets.
  • [H3] Humans are complex.
  • [H3] The way you organize things says a lot about you.
  • [H3] Taxonomies can be hierarchical or heterarchical.
  • [H3] Taxonomies can be sequential.
  • [H3] Hypertexts bridge taxonomies.
  • [H3] Most things need a mix of taxonomic approaches.
  • [H3] Meet Joan
  • [H3] Play with Structure
  • [H3] Learn these patterns.
  • [H3] Adjustments are a part of reality.
  • [H3] The sum is greater than its parts.
  • [H3] It’s easy to reach agreement alone.
  • [H3] Argue about discuss it until it’s clear.
  • [H3] If it isn’t under the floorboards, it’s a façade.
  • [H3] We serve many masters.
  • [H3] Make room for information architecture.
  • [H3] “Hey, nice IA!” — said no one, ever.
  • [H3] Be the filter, not the grounds.
  • [H3] This is hard.
  • [H3] It’s far more rewarding than hard.
  • [H3] Meet Abby.
  • [H3] Make sense yet?

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Anker Type Juice
by Abby Covert Ekstern Sender Juice
Table of Contents Intern Sender Juice
Indexed Lexicon Intern Sender Juice
IA Resources Intern Sender Juice
Buy the Book Ekstern Sender Juice
Dedication Intern Sender Juice
About this book Intern Sender Juice
Introduction Intern Sender Juice
Acknowledgements Intern Sender Juice
Chapter 1: Identify the Mess Intern Sender Juice
Messes are made of information and people. Intern Sender Juice
It’s hard to shine a light on the messes we face. Intern Sender Juice
Information architecture is all around you. Intern Sender Juice
Things may change; the messes stay the same. Intern Sender Juice
People architect information. Intern Sender Juice
Knowledge is complex. Intern Sender Juice
What’s information? Intern Sender Juice
Information is not data or content. Intern Sender Juice
Information is architected to serve different needs. Intern Sender Juice
Users are complex. Intern Sender Juice
Stakeholders are complex. Intern Sender Juice
To do is to know. Intern Sender Juice
Meet Carl. Intern Sender Juice
It’s your turn. Intern Sender Juice
Draw your mess. Intern Sender Juice
Chapter 2: State your Intent Intern Sender Juice
Intent is language. Intern Sender Juice
Good is in the eye of the beholder. Intern Sender Juice
Meaning can get lost in translation. Intern Sender Juice
Who matters? Intern Sender Juice
Language is the material of intent. Intern Sender Juice
Meet Karen. Intern Sender Juice
State your intent. Intern Sender Juice
Choose your words. Intern Sender Juice
Chapter 3: Face Reality Intern Sender Juice
By facing reality, we can find solutions. Intern Sender Juice
Reality involves many players. Intern Sender Juice
Reality involves many factors. Intern Sender Juice
Reality happens across channels and contexts. Intern Sender Juice
Reality has many intersections. Intern Sender Juice
Reality doesn’t always fit existing patterns. Intern Sender Juice
Objects let us have deeper conversations about reality. Intern Sender Juice
Start with scope and scale. Intern Sender Juice
Timescale matters. Intern Sender Juice
Rhetoric matters. Intern Sender Juice
Architecture before design. Intern Sender Juice
Keep it tidy. Intern Sender Juice
Expand your toolbox. Intern Sender Juice
1. Block Diagram Intern Sender Juice
2. Flow Diagram Intern Sender Juice
3. Gantt Chart Intern Sender Juice
4. Quadrant Diagram Intern Sender Juice
5. Venn Diagram Intern Sender Juice
6. Swim Lane Diagram Intern Sender Juice
7. Hierarchy Diagram Intern Sender Juice
8. Mind Map Intern Sender Juice
9. Schematic Intern Sender Juice
10. Journey Map Intern Sender Juice
Try diagramming. Intern Sender Juice
Meet Maggie. Intern Sender Juice
Face your reality. Intern Sender Juice
Diagram your reality. Intern Sender Juice
Chapter 4: Choose a Direction Intern Sender Juice
We work at different levels. Intern Sender Juice
These levels deeply affect one another. Intern Sender Juice
We make places. Intern Sender Juice
There are spaces between the places we make. Intern Sender Juice
Language matters. Intern Sender Juice
Reduce linguistic insecurity. Intern Sender Juice
Understand ontology. Intern Sender Juice
Your ontology already exists. Intern Sender Juice
Create a list of words you say. Intern Sender Juice
Words I don’t say in this eBook. Intern Sender Juice
Define terms for outsiders. Intern Sender Juice
Understand the past. Intern Sender Juice
Think about nouns and verbs. Intern Sender Juice
Think about relationships between nouns and verbs. Intern Sender Juice
Watch out for options and opinions. Intern Sender Juice
Opinions are like… Intern Sender Juice
Admit where you are. Intern Sender Juice
Meet Rasheed. Intern Sender Juice
Control your vocabulary. Intern Sender Juice
Choose a direction. Intern Sender Juice
Chapter 5: Measure the Distance Intern Sender Juice
There’s distance between reality and your intent. Intern Sender Juice
Goals are our lens on the world. Intern Sender Juice
Progress is as important to measure as success. Intern Sender Juice
Indicators help us measure progress. Intern Sender Juice
Common indicators. Intern Sender Juice
Use worksheets to mine data from people. Intern Sender Juice
Baselines help us stay in touch with reality. Intern Sender Juice
Flags tell us if we’re headed in the right direction. Intern Sender Juice
Measurements have rhythm. Intern Sender Juice
Fuzzy is normal. Intern Sender Juice
Meet Jim. Intern Sender Juice
Set your goals. Intern Sender Juice
Measure the distance. Intern Sender Juice
Chapter 6: Play with Structure Intern Sender Juice
There are many ways to structure things. Intern Sender Juice
Taxonomy is how we arrange things. Intern Sender Juice
We combine taxonomies to create unique forms. Intern Sender Juice
Sorting is easier than deciding how to sort. Intern Sender Juice
Classification can be exact or ambiguous. Intern Sender Juice
Ambiguity costs clarity; exactitude costs flexibility. Intern Sender Juice
Ambiguity hides in simplicity. Intern Sender Juice
Facets are the lenses we use to classify. Intern Sender Juice
Identify facets. Intern Sender Juice
Humans are complex. Intern Sender Juice
The way you organize things says a lot about you. Intern Sender Juice
Taxonomies can be hierarchical or heterarchical. Intern Sender Juice
Taxonomies can be sequential. Intern Sender Juice
Hypertexts bridge taxonomies. Intern Sender Juice
Most things need a mix of taxonomic approaches. Intern Sender Juice
Meet Joan Intern Sender Juice
Play with Structure Intern Sender Juice
Learn these patterns. Intern Sender Juice
Chapter 7: Prepare to Adjust Intern Sender Juice
Adjustments are a part of reality. Intern Sender Juice
The sum is greater than its parts. Intern Sender Juice
It’s easy to reach agreement alone. Intern Sender Juice
Argue about discuss it until it’s clear. Intern Sender Juice
If it isn’t under the floorboards, it’s a façade. Intern Sender Juice
We serve many masters. Intern Sender Juice
Make room for information architecture. Intern Sender Juice
“Hey, nice IA!” — said no one, ever. Intern Sender Juice
Be the filter, not the grounds. Intern Sender Juice
This is hard. Intern Sender Juice
Meet Abby. Intern Sender Juice
Make sense yet? Intern Sender Juice

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meet 7

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