bucher-suter.com

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Smart Omnichannel Contact Center Solutions | Bucher + Suter

 Gerado a 04 de Abril de 2026 00:33 AM

Estatísticas desatualizadas? ATUALIZE !

O resultado é de 57/100

Conteúdo SEO

Título

Smart Omnichannel Contact Center Solutions | Bucher + Suter

Cumprimento : 59

Perfeito, o Título contém entre 10 e 70 caracteres.

Descrição

Industry leading solutions for Webex, Cisco Contact Center and the world's most popular enterprise applications and CRMs.

Cumprimento : 121

Perfeito, a Descrição META contém entre 70 e 160 caracteres.

Palavras-chave

Mau. Não detetámos palavras-chave META na sua página.

Propriedades Og Meta

Boa! Esta página tira vantagens das propriedades Og.

Propriedade Conteúdo
locale en_US
type website
title Smart Omnichannel Contact Center Solutions | Bucher + Suter
description Industry leading solutions for Webex, Cisco Contact Center and the world's most popular enterprise applications and CRMs.
url https://www.bucher-suter.com/
site_name Bucher + Suter
updated_time 2026-01-29T09:28:24+01:00
image https://www.bucher-suter.com/wp-content/uploads/2022/05/Logo-BucherSuter-Text-RGB.png
image:secure_url https://www.bucher-suter.com/wp-content/uploads/2022/05/Logo-BucherSuter-Text-RGB.png
image:width 1115
image:height 517
image:alt Bucher + Suter logo
image:type image/png

Cabeçalhos

H1 H2 H3 H4 H5 H6
1 15 33 0 0 0
  • [H1] Customer solutionsdesigned to enableoutstanding CX
  • [H2] Bucher + Suter
  • [H2] Trusted by
  • [H2] b+s Connects: Finish Strong
  • [H2] What we offer
  • [H2] Our Portfolio
  • [H2] Enterprise Application and CRM Integration Contact Center Solutions
  • [H2] Case Studies
  • [H2] Recent Posts
  • [H2] All
  • [H2] Blog
  • [H2] News
  • [H2] Events
  • [H2] Our Trailblazer Community | Salesforce User Group
  • [H2] Enterprise Software Utilization: Where the ROI Case Quietly Breaks Down 
  • [H2] Let’s talk!
  • [H3] With 40+ years of experience, we specialize in collaboration, omnichannel contact centers, conversational AI, and top-tier CRM integrations for Cisco platforms like Webex. We’re proud to be leading partners of Cisco and Salesforce.
  • [H3]
  • [H3] Talk to us 
  • [H3] CRM Solutions
  • [H3] Your customers are our customers too
  • [H3] SAP and SAP C4C Integration
  • [H3] Siebel and Oracle Service Cloud Integration
  • [H3] ServiceNow Integration
  • [H3] Salesforce Integration
  • [H3] Salesforce Voice Integration
  • [H3] European on-premise Contact Center
  • [H3] European Private Cloud Contact Center
  • [H3] Conversational AI
  • [H3] Agent Desktop Strategy
  • [H3] Supervisor Management Console
  • [H3] Customer Service for Health Insurance
  • [H3] Bluebeam, a leader in construction software, transitioned from an on-premise deployment to Webex Contact Center with Bucher + Suter’s help. The move to cloud-based communications improved scalability, enhanced customer service, and positioned Bluebeam for continued growth. Our collaboration with Bluebeam was recognized with the Webex Dynamic Duo 2025 award.
  • [H3] Republic Services employs more than 33,000 people across 90 recycling centers in the United States. Its 16 million customers generate over 12,000,000 calls per year. With an annual return-on-investment (ROI) of well over $500,000 per year, the b+s Connects for Salesforce implementation created millions of dollars in savings.
  • [H3] AOK Nordost is ushering in a new era of digital customer service thanks to state-of-the-art contact center technology. With the goal of building a flexible, scalable, and highly available service center platform while reducing fixed costs, AOK Nordost is writing a new chapter in its success story, together with Bucher + Suter.
  • [H3] We teamed up with Frost & Sullivan and our customer, Valeris (formerly Mercalis), to learn how they’re leveraging technology in the contact center to enhance their customer engagement and differentiate in the healthcare market.
  • [H3] Helvetia is transitioning its contact center to the cloud with Webex Contact Center, aiming for enhanced customer engagement through GPT-based bots and Salesforce integration. The partnership with Bucher + Suter is key to navigating hurdles, with a focus on improving agent and customer experiences.
  • [H3] Swiss Post has enhanced its customer service through a long-standing partnership with Bucher + Suter, integrating cutting-edge technology like conversational AI voicebots. This collaboration has led to improved customer satisfaction and operational efficiency, with plans to transition to Cisco’s Webex Contact Center for future scalability and service quality.
  • [H3] SBK, one of Germany’s largest health insurance funds, has significantly improved its customer service with Bucher + Suter’s Cloud Contact Center, achieving multi-award-winning status through process and cost optimizations. This transformation was enabled by a comprehensive solution from the b+s Private Cloud, meeting strict data protection standards and enhancing operational effectiveness.
  • [H3] A leading global insurer has revolutionized its customer service by implementing AI-supported voice service, reducing Average Handle Time by 27% and automating 15 million customer dialogues. In partnership with Bucher + Suter, the insurer leveraged voice AI technology to meet rigorous requirements for scalability, security, and integration.
  • [H3] Innovation is what helps us and the contact center industry at large keep pace with the our customers’ changing expectations! We were delighted to have our commitment to innovation recognized not once but twice in 2021 by Salesforce, one of our closest partners. Together with our customer Daktronics, Bucher + Suter won an Innovation Award for our approach to providing better contact center customer service, fast.
  • [H3] Thurgauer Kantonal Bank (TKB) implemented a cloud solution for its advisory center with Bucher + Suter, ensuring security, compliance, and high performance. Launched in 2016, this project was among the first of its kind in the Swiss banking sector. The solution includes intelligent call routing, voice recording, and a highly available, redundant system hosted within Switzerland.
  • [H3] Since 2006, Coop has transformed its contact center with Bucher + Suter, unifying service channels to boost efficiency and enhance customer experiences. With Cisco UCCE and b+s Connects, Coop now delivers 24/7 omnichannel support, equipping agents to serve customers faster and smarter.
  • [H3] USA
  • [H3] Switzerland
  • [H3] Germany
  • [H3] Denver, USA
  • [H3] Bern, Switzerland
  • [H3] Bensheim, Germany

Imagens

Encontrámos 64 imagens nesta página.

14 atributos ALT estão vazios ou em falta. É recomendado adicionar texto alternativo de modo a que os motores de busca identifiquem melhor o conteúdo das suas imagens.

Rácio Texto/HTML

Rácio : 12%

O rácio de texto para código HTML desta página é menor que 15 porcento, o que significa que provavelmente é necessário de adicionar mais conteúdos em forma de texto.

Flash

Perfeito, não foi encontrado conteúdo Flash nesta página.

Iframe

Oh, não, esta página tem Iframes na página, o que significa que o conteúdo destas não pode ser indexado.

Reescrita de URL

Perfeito. As ligações aparentam ser limpas!

Underscores (traços inferiores) nas URLs

Perfeito. Não foram encontrados 'underscores' (traços inferiores) nas suas URLs.

Ligações para a própria página

Encontrámos um total de 36 ligações incluindo 11 ligações a ficheiros

Âncoras Tipo Sumo
Sustainability Internas Passa sumo
Blog Internas Passa sumo
Support Internas Passa sumo
Careers Internas Passa sumo
Customer Success Internas Passa sumo
NONAME Internas Passa sumo
Talk to us  Internas Passa sumo
Enterprise Application and CRM Integration Internas Passa sumo
Webex Contact Center Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
- Internas Passa sumo
Customer Case Study Bluebeam Internas Passa sumo
Customer Case Study Republic Services Internas Passa sumo
Customer Case Study AOK Nordost Internas Passa sumo
Customer Case Study Valeris Internas Passa sumo
Customer Handout Helvetia Internas Passa sumo
Customer Case Study Swiss Post Internas Passa sumo
Customer Case Study SBK Internas Passa sumo
Customer Case Study Global Insurer Internas Passa sumo
Customer Case Study Daktronics Internas Passa sumo
Customer Case Study TKB Internas Passa sumo
Customer Case Study Coop Internas Passa sumo
Sitemap Internas Passa sumo
Imprint Internas Passa sumo
Data Protection Internas Passa sumo
DE Internas Passa sumo

Palavras-chave SEO

Núvem de palavras-chave

case study suter bucher cloud customer salesforce integration service center

Consistência das Palavras-chave

Palavra-chave Conteúdo Título Palavras-chave Descrição Cabeçalhos
customer 27
center 24
service 14
bucher 13
case 11

Usabilidade

Url

Domínio : bucher-suter.com

Cumprimento : 16

Favicon

Ótimo, o site tem um favicon.

Facilidade de Impressão

Não encontrámos CSS apropriado para impressão.

Língua

Otimo! A língua declarada deste site é en.

Dublin Core

Esta página não tira vantagens do Dublin Core.

Documento

Tipo de Documento

HTML 5

Codificação

Perfeito. O conjunto de caracteres UTF-8 está declarado.

Validação W3C

Erros : 0

Avisos : 0

Privacidade do Email

Boa! Nenhum endereço de email está declarado sob a forma de texto!

HTML obsoleto

Fantástico! Não detetámos etiquetas HTML obsoletas.

Dicas de Velocidade

Excelente, este site não usa tablelas dentro de tabelas.
Oh não, o site usa estilos CSS nas etiquetas HTML.
Boa, o site usa poucos ficheiros CSS.
Oh, não! O site utiliza demasiados ficheiros JavaScript (mais que 6).
Perfeito, o site tira vantagens da compressão gzip.

Dispositivos Móveis

Otimização para dispositivos móveis

Icon Apple
Meta Viewport Tag
Conteúdo Flash

Otimização

XML Sitemap

Perfeito, o site tem um mapa XML do site (sitemap).

https://www.bucher-suter.com/sitemap_index.xml

Robots.txt

https://bucher-suter.com/robots.txt

Perfeito, o seu site tem um ficheiro robots.txt.

Analytics

Em falta

Não detetámos nenhuma ferramenta analítica de análise de atividade.

Este tipo de ferramentas (como por exemplo o Google Analytics) permite perceber o comportamento dos visitantes e o tipo de atividade que fazem. No mínimo, uma ferramenta deve estar instalada, sendo que em algumas situações mais do que uma pode ser útil.

PageSpeed Insights

Dispositivo
Categorias

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