bucher-suter.com

Evaluation du site bucher-suter.com

Smart Omnichannel Contact Center Solutions | Bucher + Suter

 Généré le 04 Avril 2026 00:33

Vieilles statistiques? UPDATE !

Le score est de 57/100

Optimisation du contenu

Titre

Smart Omnichannel Contact Center Solutions | Bucher + Suter

Longueur : 59

Parfait, votre titre contient entre 10 et 70 caractères.

Description

Industry leading solutions for Webex, Cisco Contact Center and the world's most popular enterprise applications and CRMs.

Longueur : 121

Génial, votre balise META description contient entre 70 et 160 caractères.

Mots-clefs

Très mauvais. Nous n'avons pas trouvé de balise META keywords sur votre page. Utilisez ce générateur gratuit de balises META en ligne pour créer des mots-clés.

Propriétés Open Graph

Bien, cette page profite des balises META Open Graph.

Propriété Contenu
locale en_US
type website
title Smart Omnichannel Contact Center Solutions | Bucher + Suter
description Industry leading solutions for Webex, Cisco Contact Center and the world's most popular enterprise applications and CRMs.
url https://www.bucher-suter.com/
site_name Bucher + Suter
updated_time 2026-01-29T09:28:24+01:00
image https://www.bucher-suter.com/wp-content/uploads/2022/05/Logo-BucherSuter-Text-RGB.png
image:secure_url https://www.bucher-suter.com/wp-content/uploads/2022/05/Logo-BucherSuter-Text-RGB.png
image:width 1115
image:height 517
image:alt Bucher + Suter logo
image:type image/png

Niveaux de titre

H1 H2 H3 H4 H5 H6
1 15 33 0 0 0
  • [H1] Customer solutionsdesigned to enableoutstanding CX
  • [H2] Bucher + Suter
  • [H2] Trusted by
  • [H2] b+s Connects: Finish Strong
  • [H2] What we offer
  • [H2] Our Portfolio
  • [H2] Enterprise Application and CRM Integration Contact Center Solutions
  • [H2] Case Studies
  • [H2] Recent Posts
  • [H2] All
  • [H2] Blog
  • [H2] News
  • [H2] Events
  • [H2] Our Trailblazer Community | Salesforce User Group
  • [H2] Enterprise Software Utilization: Where the ROI Case Quietly Breaks Down 
  • [H2] Let’s talk!
  • [H3] With 40+ years of experience, we specialize in collaboration, omnichannel contact centers, conversational AI, and top-tier CRM integrations for Cisco platforms like Webex. We’re proud to be leading partners of Cisco and Salesforce.
  • [H3]
  • [H3] Talk to us 
  • [H3] CRM Solutions
  • [H3] Your customers are our customers too
  • [H3] SAP and SAP C4C Integration
  • [H3] Siebel and Oracle Service Cloud Integration
  • [H3] ServiceNow Integration
  • [H3] Salesforce Integration
  • [H3] Salesforce Voice Integration
  • [H3] European on-premise Contact Center
  • [H3] European Private Cloud Contact Center
  • [H3] Conversational AI
  • [H3] Agent Desktop Strategy
  • [H3] Supervisor Management Console
  • [H3] Customer Service for Health Insurance
  • [H3] Bluebeam, a leader in construction software, transitioned from an on-premise deployment to Webex Contact Center with Bucher + Suter’s help. The move to cloud-based communications improved scalability, enhanced customer service, and positioned Bluebeam for continued growth. Our collaboration with Bluebeam was recognized with the Webex Dynamic Duo 2025 award.
  • [H3] Republic Services employs more than 33,000 people across 90 recycling centers in the United States. Its 16 million customers generate over 12,000,000 calls per year. With an annual return-on-investment (ROI) of well over $500,000 per year, the b+s Connects for Salesforce implementation created millions of dollars in savings.
  • [H3] AOK Nordost is ushering in a new era of digital customer service thanks to state-of-the-art contact center technology. With the goal of building a flexible, scalable, and highly available service center platform while reducing fixed costs, AOK Nordost is writing a new chapter in its success story, together with Bucher + Suter.
  • [H3] We teamed up with Frost & Sullivan and our customer, Valeris (formerly Mercalis), to learn how they’re leveraging technology in the contact center to enhance their customer engagement and differentiate in the healthcare market.
  • [H3] Helvetia is transitioning its contact center to the cloud with Webex Contact Center, aiming for enhanced customer engagement through GPT-based bots and Salesforce integration. The partnership with Bucher + Suter is key to navigating hurdles, with a focus on improving agent and customer experiences.
  • [H3] Swiss Post has enhanced its customer service through a long-standing partnership with Bucher + Suter, integrating cutting-edge technology like conversational AI voicebots. This collaboration has led to improved customer satisfaction and operational efficiency, with plans to transition to Cisco’s Webex Contact Center for future scalability and service quality.
  • [H3] SBK, one of Germany’s largest health insurance funds, has significantly improved its customer service with Bucher + Suter’s Cloud Contact Center, achieving multi-award-winning status through process and cost optimizations. This transformation was enabled by a comprehensive solution from the b+s Private Cloud, meeting strict data protection standards and enhancing operational effectiveness.
  • [H3] A leading global insurer has revolutionized its customer service by implementing AI-supported voice service, reducing Average Handle Time by 27% and automating 15 million customer dialogues. In partnership with Bucher + Suter, the insurer leveraged voice AI technology to meet rigorous requirements for scalability, security, and integration.
  • [H3] Innovation is what helps us and the contact center industry at large keep pace with the our customers’ changing expectations! We were delighted to have our commitment to innovation recognized not once but twice in 2021 by Salesforce, one of our closest partners. Together with our customer Daktronics, Bucher + Suter won an Innovation Award for our approach to providing better contact center customer service, fast.
  • [H3] Thurgauer Kantonal Bank (TKB) implemented a cloud solution for its advisory center with Bucher + Suter, ensuring security, compliance, and high performance. Launched in 2016, this project was among the first of its kind in the Swiss banking sector. The solution includes intelligent call routing, voice recording, and a highly available, redundant system hosted within Switzerland.
  • [H3] Since 2006, Coop has transformed its contact center with Bucher + Suter, unifying service channels to boost efficiency and enhance customer experiences. With Cisco UCCE and b+s Connects, Coop now delivers 24/7 omnichannel support, equipping agents to serve customers faster and smarter.
  • [H3] USA
  • [H3] Switzerland
  • [H3] Germany
  • [H3] Denver, USA
  • [H3] Bern, Switzerland
  • [H3] Bensheim, Germany

Images

Nous avons trouvé 64 image(s) sur cette page Web.

14 attribut(s) alt sont vides ou manquants. Ajouter un texte alternatif permet aux moteurs de recherche de mieux comprendre le contenu de vos images.

Ratio texte/HTML

Ratio : 12%

le ratio de cette page texte/HTML est au-dessous de 15 pour cent, ce qui signifie que votre site manque de contenu textuel.

Flash

Parfait, aucun contenu FLASH n'a été détecté sur cette page.

Iframe

Dommage, vous avez des Iframes sur vos pages Web, cela signifie que son contenu ne peut pas être indexé par les moteurs de recherche.

Réécriture d'URLs

Bien. Vos liens sont optimisés!

Tiret bas dans les URLs

Parfait! Aucuns soulignements détectés dans vos URLs.

Liens dans la page

Nous avons trouvé un total de 36 lien(s) dont 11 lien(s) vers des fichiers

Texte d'ancre Type Juice
Sustainability Interne Passing Juice
Blog Interne Passing Juice
Support Interne Passing Juice
Careers Interne Passing Juice
Customer Success Interne Passing Juice
NONAME Interne Passing Juice
Talk to us  Interne Passing Juice
Enterprise Application and CRM Integration Interne Passing Juice
Webex Contact Center Interne Passing Juice
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Customer Case Study Bluebeam Interne Passing Juice
Customer Case Study Republic Services Interne Passing Juice
Customer Case Study AOK Nordost Interne Passing Juice
Customer Case Study Valeris Interne Passing Juice
Customer Handout Helvetia Interne Passing Juice
Customer Case Study Swiss Post Interne Passing Juice
Customer Case Study SBK Interne Passing Juice
Customer Case Study Global Insurer Interne Passing Juice
Customer Case Study Daktronics Interne Passing Juice
Customer Case Study TKB Interne Passing Juice
Customer Case Study Coop Interne Passing Juice
Sitemap Interne Passing Juice
Imprint Interne Passing Juice
Data Protection Interne Passing Juice
DE Interne Passing Juice

Mots-clefs

Nuage de mots-clefs

salesforce customer service suter study cloud integration bucher center case

Cohérence des mots-clefs

Mot-clef Contenu Titre Mots-clefs Description Niveaux de titre
customer 27
center 24
service 14
bucher 13
case 11

Ergonomie

Url

Domaine : bucher-suter.com

Longueur : 16

Favicon

Génial, votre site web dispose d'un favicon.

Imprimabilité

Aucun style CSS pour optimiser l'impression n'a pu être trouvé.

Langue

Bien. Votre langue est : en.

Dublin Core

Cette page ne profite pas des métadonnées Dublin Core.

Document

Doctype

HTML 5

Encodage

Parfait. Votre charset est UTF-8.

Validité W3C

Erreurs : 0

Avertissements : 0

E-mail confidentialité

Génial, aucune adresse e-mail n'a été trouvé sous forme de texte!

HTML obsolètes

Génial! Nous n'avons pas trouvé de balises HTML obsolètes dans votre code.

Astuces vitesse

Excellent, votre site n'utilise pas de tableaux imbriqués.
Mauvais, votre site web utilise des styles css inline.
Génial, votre site web contient peu de fichiers CSS.
Mauvais, votre site web contient trop de fichiers javascript (plus de 6).
Parfait : votre site tire parti de gzip.

Mobile

Optimisation mobile

Icône Apple
Méta tags viewport
Contenu FLASH

Optimisation

Sitemap XML

Votre site web dispose d’une sitemap XML, ce qui est optimal.

https://www.bucher-suter.com/sitemap_index.xml

Robots.txt

https://bucher-suter.com/robots.txt

Votre site dispose d’un fichier robots.txt, ce qui est optimal.

Mesures d'audience

Manquant

Nous n'avons trouvé aucun outil d'analytics sur ce site.

Un outil de mesure d'audience vous permet d'analyser l’activité des visiteurs sur votre site. Vous devriez installer au moins un outil Analytics. Il est souvent utile d’en rajouter un second, afin de confirmer les résultats du premier.

PageSpeed Insights

Dispositif
Les catégories

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