ombudsman.wales

Website review ombudsman.wales

Welcome to the Ombudsman | Public Services Ombudsman Wales

 Generated on March 10 2026 18:49 PM

Old data? UPDATE !

The score is 66/100

SEO Content

Title

Welcome to the Ombudsman | Public Services Ombudsman Wales

Length : 58

Perfect, your title contains between 10 and 70 characters.

Description

Unfair treatment by Welsh public services? PSOW investigates complaints & works to improve standards. Get info & make a complaint here.

Length : 135

Great, your meta description contains between 70 and 160 characters.

Keywords

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Og Meta Properties

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Property Content
locale en_GB
type website
title Welcome to the Ombudsman | Public Services Ombudsman Wales
description Unfair treatment by Welsh public services? PSOW investigates complaints & works to improve standards. Get info & make a complaint here.
url https://www.ombudsman.wales/
site_name Public Services Ombudsman for Wales
updated_time 2025-05-28T16:35:09+01:00

Headings

H1 H2 H3 H4 H5 H6
1 12 0 0 2 0
  • [H1] Welcome to the Ombudsman
  • [H2] Information:
  • [H2] Complaints About:
  • [H2] Other Organisations:
  • [H2] About us:
  • [H2] Requesting:
  • [H2] Other:
  • [H2] Publications:
  • [H2] Case Findings:
  • [H2] Plans and Reports:
  • [H2] Other Documents:
  • [H2] News & Blog
  • [H2] Use of AI
  • [H5] Footer Menu
  • [H5] Get In Touch

Images

We found 13 images on this web page.

4 alt attributes are empty or missing. Add alternative text so that search engines can better understand the content of your images.

Text/HTML Ratio

Ratio : 24%

Good, this page's ratio of text to HTML code is higher than 15, but lower than 25 percent.

Flash

Perfect, no Flash content has been detected on this page.

Iframe

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URL Rewrite

Good. Your links looks friendly!

Underscores in the URLs

Perfect! No underscores detected in your URLs.

In-page links

We found a total of 82 links including 0 link(s) to files

Anchor Type Juice
Skip to main content Internal Passing Juice
Cymraeg External Passing Juice
Home Internal Passing Juice
Making a complaint Internal Passing Juice
How to complain Internal Passing Juice
Factsheets Internal Passing Juice
Organisations you can complain to us about Internal Passing Juice
How we can help you to use our service Internal Passing Juice
Microsoft 365 Secure Email Internal Passing Juice
Complaints about public service providers in Wales Internal Passing Juice
Complaints about the conduct of local councillors Internal Passing Juice
Complaints about independent care providers Internal Passing Juice
Complaints about Nosocomial COVID-19 Internal Passing Juice
Other organisations that may be able to help you Internal Passing Juice
Advice and Advocacy bodies Internal Passing Juice
Free online training for Senedd and Westminster Parliament constituency teams Internal Passing Juice
About Us Internal Passing Juice
Who We Are Internal Passing Juice
Our mission, ambition, principles and aims Internal Passing Juice
Our Own Initiative Investigations Internal Passing Juice
Our Service Standards Internal Passing Juice
Our Policies and Procedures Internal Passing Juice
How to request a review of a decision we have taken or complain about us Internal Passing Juice
How to request information about our work Internal Passing Juice
How to request information we hold about you Internal Passing Juice
Guide to Information Internal Passing Juice
News Internal Passing Juice
Accessibility Internal Passing Juice
Read the Public Services Ombudsman (Wales) Act 2019 Internal Passing Juice
Publications Internal Passing Juice
Information for Councillors Internal Passing Juice
Consultations Internal Passing Juice
Research and Surveys Internal Passing Juice
Annual Letters Internal Passing Juice
Independent Review Internal Passing Juice
Our Findings Internal Passing Juice
Public Interest Reports Internal Passing Juice
Own Initiative Reports Internal Passing Juice
Equality and Human Rights Casebook Internal Passing Juice
Open Data Internal Passing Juice
Annual Reports and Accounts Internal Passing Juice
Thematic Reports Internal Passing Juice
Strategic Plans Internal Passing Juice
Sustainability Reports Internal Passing Juice
Equality Internal Passing Juice
Welsh Language Standards Internal Passing Juice
For Service Providers Internal Passing Juice
Guidance to public bodies in Wales Internal Passing Juice
Information for independent care providers Internal Passing Juice
Factsheets for Service Providers Internal Passing Juice
Complaints Standards Authority Internal Passing Juice
Collaborative Working & Best Practice Seminars Internal Passing Juice
Clinical Standards Internal Passing Juice
Memoranda of Understanding Internal Passing Juice
EasyRead Internal Passing Juice
How we work Internal Passing Juice
Information about Code of Conduct Internal Passing Juice
Complaints about public service providers Internal Passing Juice
Complaints about Education Internal Passing Juice
Complaints about Health Internal Passing Juice
Complaints about Housing & Your Home Internal Passing Juice
Complaints about Parking Internal Passing Juice
Complaints about Planning Internal Passing Juice
Complaints about Social Services Internal Passing Juice
Complaints about Other things Internal Passing Juice
Own Initiative Investigations Internal Passing Juice
Thematic Reports Internal Passing Juice
Annual Reports & Accounts Internal Passing Juice
Sustainability Reports Internal Passing Juice
Equality Documents Internal Passing Juice
Join us Internal Passing Juice
Contact us Internal Passing Juice
Contact Us Internal Passing Juice
Media Centre Internal Passing Juice
Make a complaint Internal Passing Juice
Resume a complaint Internal Passing Juice
View all Internal Passing Juice
We publish a follow-up report on support for unpaid carers Internal Passing Juice
Tackling Housing and Tenant Concerns Internal Passing Juice
We Propose Investigations into Social Housing Disrepair, Damp and Mould Internal Passing Juice
Privacy Notice Internal Passing Juice
Designed & Developed by Spindogs External Passing Juice

SEO Keywords

Keywords Cloud

publications complaints standards complaint reports public providers service information findings

Keywords Consistency

Keyword Content Title Keywords Description Headings
complaints 14
service 7
providers 7
complaint 6
standards 5

Usability

Url

Domain : ombudsman.wales

Length : 15

Favicon

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Printability

We could not find a Print-Friendly CSS.

Language

Good. Your declared language is en.

Dublin Core

This page does not take advantage of Dublin Core.

Document

Doctype

HTML 5

Encoding

Perfect. Your declared charset is UTF-8.

W3C Validity

Errors : 0

Warnings : 0

Email Privacy

Great no email address has been found in plain text!

Deprecated HTML

Great! We haven't found deprecated HTML tags in your HTML.

Speed Tips

Excellent, your website doesn't use nested tables.
Too bad, your website is using inline styles.
Great, your website has few CSS files.
Perfect, your website has few JavaScript files.
Perfect, your website takes advantage of gzip.

Mobile

Mobile Optimization

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Meta Viewport Tag
Flash content

Optimization

XML Sitemap

Great, your website has an XML sitemap.

https://www.ombudsman.wales/sitemap_index.xml

Robots.txt

https://ombudsman.wales/robots.txt

Great, your website has a robots.txt file.

Analytics

Missing

We didn't detect an analytics tool installed on this website.

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