ombudsman-wales.org.uk

Website review ombudsman-wales.org.uk

Welcome to the Ombudsman | Public Services Ombudsman Wales

 Generated on March 18 2026 11:00 AM

Old data? UPDATE !

The score is 68/100

SEO Content

Title

Welcome to the Ombudsman | Public Services Ombudsman Wales

Length : 58

Perfect, your title contains between 10 and 70 characters.

Description

Unfair treatment by Welsh public services? PSOW investigates complaints & works to improve standards. Get info & make a complaint here.

Length : 135

Great, your meta description contains between 70 and 160 characters.

Keywords

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Og Meta Properties

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Property Content
locale en_GB
type website
title Welcome to the Ombudsman | Public Services Ombudsman Wales
description Unfair treatment by Welsh public services? PSOW investigates complaints & works to improve standards. Get info & make a complaint here.
url https://www.ombudsman.wales/
site_name Public Services Ombudsman for Wales
updated_time 2025-05-28T16:35:09+01:00

Headings

H1 H2 H3 H4 H5 H6
1 12 0 0 2 0
  • [H1] Welcome to the Ombudsman
  • [H2] Information:
  • [H2] Complaints About:
  • [H2] Other Organisations:
  • [H2] About us:
  • [H2] Requesting:
  • [H2] Other:
  • [H2] Publications:
  • [H2] Case Findings:
  • [H2] Plans and Reports:
  • [H2] Other Documents:
  • [H2] News & Blog
  • [H2] Use of AI
  • [H5] Footer Menu
  • [H5] Get In Touch

Images

We found 13 images on this web page.

3 alt attributes are empty or missing. Add alternative text so that search engines can better understand the content of your images.

Text/HTML Ratio

Ratio : 24%

Good, this page's ratio of text to HTML code is higher than 15, but lower than 25 percent.

Flash

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Iframe

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URL Rewrite

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Underscores in the URLs

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In-page links

We found a total of 82 links including 0 link(s) to files

Anchor Type Juice
Skip to main content Internal Passing Juice
Cymraeg External Passing Juice
Home External Passing Juice
Making a complaint External Passing Juice
How to complain Internal Passing Juice
Factsheets Internal Passing Juice
Organisations you can complain to us about External Passing Juice
How we can help you to use our service Internal Passing Juice
Microsoft 365 Secure Email Internal Passing Juice
Complaints about public service providers in Wales Internal Passing Juice
Complaints about the conduct of local councillors Internal Passing Juice
Complaints about independent care providers Internal Passing Juice
Complaints about Nosocomial COVID-19 Internal Passing Juice
Other organisations that may be able to help you External Passing Juice
Advice and Advocacy bodies Internal Passing Juice
Free online training for Senedd and Westminster Parliament constituency teams External Passing Juice
About Us External Passing Juice
Who We Are Internal Passing Juice
Our mission, ambition, principles and aims External Passing Juice
Our Own Initiative Investigations External Passing Juice
Our Service Standards External Passing Juice
Our Policies and Procedures External Passing Juice
How to request a review of a decision we have taken or complain about us Internal Passing Juice
How to request information about our work External Passing Juice
How to request information we hold about you External Passing Juice
Guide to Information External Passing Juice
News External Passing Juice
Accessibility External Passing Juice
Read the Public Services Ombudsman (Wales) Act 2019 External Passing Juice
Publications External Passing Juice
Information for Councillors Internal Passing Juice
Consultations Internal Passing Juice
Research and Surveys Internal Passing Juice
Annual Letters Internal Passing Juice
Independent Review External Passing Juice
Our Findings Internal Passing Juice
Public Interest Reports Internal Passing Juice
Own Initiative Reports Internal Passing Juice
Equality and Human Rights Casebook Internal Passing Juice
Open Data Internal Passing Juice
Annual Reports and Accounts Internal Passing Juice
Thematic Reports Internal Passing Juice
Strategic Plans Internal Passing Juice
Sustainability Reports Internal Passing Juice
Equality External Passing Juice
Welsh Language Standards External Passing Juice
For Service Providers External Passing Juice
Guidance to public bodies in Wales Internal Passing Juice
Information for independent care providers Internal Passing Juice
Factsheets for Service Providers Internal Passing Juice
Complaints Standards Authority Internal Passing Juice
Collaborative Working & Best Practice Seminars Internal Passing Juice
Clinical Standards Internal Passing Juice
Memoranda of Understanding Internal Passing Juice
EasyRead External Passing Juice
How we work Internal Passing Juice
Information about Code of Conduct Internal Passing Juice
Complaints about public service providers Internal Passing Juice
Complaints about Education Internal Passing Juice
Complaints about Health Internal Passing Juice
Complaints about Housing & Your Home Internal Passing Juice
Complaints about Parking Internal Passing Juice
Complaints about Planning Internal Passing Juice
Complaints about Social Services Internal Passing Juice
Complaints about Other things Internal Passing Juice
Own Initiative Investigations Internal Passing Juice
Thematic Reports Internal Passing Juice
Annual Reports & Accounts Internal Passing Juice
Sustainability Reports Internal Passing Juice
Equality Documents Internal Passing Juice
Join us External Passing Juice
Contact us External Passing Juice
Contact Us Internal Passing Juice
Media Centre Internal Passing Juice
Make a complaint External Passing Juice
Resume a complaint External Passing Juice
View all Internal Passing Juice
Unacceptable delays in prostate cancer care at Betsi Cadwaladr University Health Board External Passing Juice
Health Board’s failures in cataract care lead to avoidable sight loss External Passing Juice
We publish a follow-up report on support for unpaid carers External Passing Juice
Privacy Notice External Passing Juice
Designed & Developed by Spindogs External Passing Juice

SEO Keywords

Keywords Cloud

standards providers information complaints reports service publications public complaint findings

Keywords Consistency

Keyword Content Title Keywords Description Headings
complaints 14
service 7
providers 7
complaint 6
public 5

Usability

Url

Domain : ombudsman-wales.org.uk

Length : 22

Favicon

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Printability

We could not find a Print-Friendly CSS.

Language

Good. Your declared language is en.

Dublin Core

This page does not take advantage of Dublin Core.

Document

Doctype

HTML 5

Encoding

Perfect. Your declared charset is UTF-8.

W3C Validity

Errors : 0

Warnings : 0

Email Privacy

Great no email address has been found in plain text!

Deprecated HTML

Great! We haven't found deprecated HTML tags in your HTML.

Speed Tips

Excellent, your website doesn't use nested tables.
Too bad, your website is using inline styles.
Great, your website has few CSS files.
Perfect, your website has few JavaScript files.
Perfect, your website takes advantage of gzip.

Mobile

Mobile Optimization

Apple Icon
Meta Viewport Tag
Flash content

Optimization

XML Sitemap

Great, your website has an XML sitemap.

https://www.ombudsman.wales/sitemap_index.xml

Robots.txt

https://ombudsman-wales.org.uk/robots.txt

Great, your website has a robots.txt file.

Analytics

Missing

We didn't detect an analytics tool installed on this website.

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PageSpeed Insights

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