Generated on March 25 2026 08:10 AM
Old data? UPDATE !
The score is 76/100
Title
Giva: AI + HIPAA Help Desk, Customer Service & ITSM Software
Length : 60
Perfect, your title contains between 10 and 70 characters.
Description
Giva's best-in-class help desk, customer service & ITSM software that's AI driven & HIPAA compliant. Median customer retention is 12.8 years.
Length : 141
Great, your meta description contains between 70 and 160 characters.
Keywords
IT Service Management, IT Help Desk, Help Desk, Call Center, Request Management, Service Management, Customer Support, Customer Service, Knowledge Management, Help Desk Best Practices, Change Management, Best Practices, Customer Service, Customer Satisfaction, Hosted Solution, Root Cause Analysis, SLA Compliance, Real-time Reporting, First-call Resolution, Sales Desk, Service Desk, Service Request
Good, your page contains meta keywords.
Og Meta Properties
Good, your page take advantage of Og Properties.
| Property | Content |
|---|---|
| site_name | Giva |
| type | article |
| locale | en_us |
| title | Giva: AI + HIPAA Help Desk, Customer Service & ITSM Software |
| description | Giva's best-in-class help desk, customer service & ITSM software that's AI driven & HIPAA compliant. Median customer retention is 12.8 years. |
| url | https://www.givainc.com |
| image | https://www.givainc.com/images/ticket_management_systems_difference.png |
Headings
| H1 | H2 | H3 | H4 | H5 | H6 |
| 1 | 7 | 5 | 0 | 0 | 0 |
Images
We found 90 images on this web page.
Good, most or all of your images have alt attributes.
Text/HTML Ratio
Ratio : 19%
Good, this page's ratio of text to HTML code is higher than 15, but lower than 25 percent.
Flash
Perfect, no Flash content has been detected on this page.
Iframe
Too Bad, you have Iframes on the web pages, this mean that content in an Iframe cannot be indexed.
URL Rewrite
Good. Your links looks friendly!
Underscores in the URLs
Perfect! No underscores detected in your URLs.
In-page links
We found a total of 73 links including 0 link(s) to files
| Anchor | Type | Juice |
|---|---|---|
| Customer Service | Internal | Passing Juice |
| Help Desk | Internal | Passing Juice |
| IT Service Management | Internal | Passing Juice |
| Standalone IT Change Management | Internal | Passing Juice |
| All Products | Internal | Passing Juice |
| Pricing | Internal | Passing Juice |
| AI-Powered Knowledge & Ticket Copilots | Internal | Passing Juice |
| HIPAA Compliant | Internal | Passing Juice |
| Compliance & Security Certificates | Internal | Passing Juice |
| Reporting Analytics | Internal | Passing Juice |
| Knowledge Management | Internal | Passing Juice |
| Asset Management | Internal | Passing Juice |
| Integrations | Internal | Passing Juice |
| All Features | Internal | Passing Juice |
| Healthcare Organizations | Internal | Passing Juice |
| Healthcare 3rd-Party Services | Internal | Passing Juice |
| Behavioral & Mental Health Services | Internal | Passing Juice |
| Legal Firms & Law Offices | Internal | Passing Juice |
| Financial Services & Banking | Internal | Passing Juice |
| Universities & Colleges | Internal | Passing Juice |
| Nonprofits & Charities | Internal | Passing Juice |
| All Solutions | Internal | Passing Juice |
| EHR Support Desk for IT | Internal | Passing Juice |
| Clinical Medical Device Support for IT | Internal | Passing Juice |
| PHI-Safe Ticketing Patterns | Internal | Passing Juice |
| Distributed Clinics IT Support | Internal | Passing Juice |
| SLA-Driven Customer Support | Internal | Passing Juice |
| Managing High-Volume Surges | Internal | Passing Juice |
| Escalation & Tiered Support | Internal | Passing Juice |
| Deadline-Driven Legal IT Support | Internal | Passing Juice |
| Employee Onboarding/Offboarding | Internal | Passing Juice |
| All Use Cases | Internal | Passing Juice |
| Customer Service | Internal | Passing Juice |
| Help Desk/ITSM | Internal | Passing Juice |
| IT Change Management | Internal | Passing Juice |
| All Demos | Internal | Passing Juice |
| Compare Giva | Internal | Passing Juice |
| 16 Best Customer Service Solutions | Internal | Passing Juice |
| 20 Best Help Desk Solutions | Internal | Passing Juice |
| 17 Best ITSM Solutions | Internal | Passing Juice |
| 15 Best IT Change Management Solutions | Internal | Passing Juice |
| Case Studies | Internal | Passing Juice |
| Testimonials | Internal | Passing Juice |
| All From Our Customers | Internal | Passing Juice |
| Blog | Internal | Passing Juice |
| Free Support Tools & Templates | Internal | Passing Juice |
| HIPAA Resource Center | Internal | Passing Juice |
| Customer Service Resource Center | Internal | Passing Juice |
| ITIL Resource Center | Internal | Passing Juice |
| Free Guides & Insights | Internal | Passing Juice |
| All Resources | Internal | Passing Juice |
| Search | External | Passing Juice |
| About | Internal | Passing Juice |
| Try Giva Today | Internal | Passing Juice |
| Get a Demo | Internal | Passing Juice |
| Mobile | Internal | Passing Juice |
| Giva for IT Ticketing | Internal | Passing Juice |
| Giva for Customer Service Ticketing | Internal | Passing Juice |
| IT Ticketing Systems Articles | Internal | Passing Juice |
| Customer Service Ticketing Articles | Internal | Passing Juice |
| Volunteer Resource Information Center | Internal | Passing Juice |
| Industry Conferences & Events | Internal | Passing Juice |
| Giva Labs | Internal | Passing Juice |
| Avoid Software Buying Mistakes | Internal | Passing Juice |
| Tough Vendor Questions | Internal | Passing Juice |
| IT Help Desk/ITSM Guides & Insights | Internal | Passing Juice |
| Customer Service Guides & Insights | Internal | Passing Juice |
| Healthcare Guides & Insights | Internal | Passing Juice |
| Law‑Firm IT Guides & Insights | Internal | Passing Juice |
| Partners | Internal | Passing Juice |
| Privacy Policy | Internal | Passing Juice |
| Terms of Use | Internal | Passing Juice |
| Sitemap | Internal | Passing Juice |
Keywords Cloud
solutions customer guides insights service all giva management support ticketing
Keywords Consistency
| Keyword | Content | Title | Keywords | Description | Headings |
|---|---|---|---|---|---|
| customer | 16 | ![]() |
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| service | 16 | ![]() |
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| all | 15 | ![]() |
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| support | 14 | ![]() |
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| giva | 12 | ![]() |
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Url
Domain : givainc.com
Length : 11
Favicon
Great, your website has a favicon.
Printability
We could not find a Print-Friendly CSS.
Language
Good. Your declared language is en.
Dublin Core
This page does not take advantage of Dublin Core.
Doctype
HTML 5
Encoding
Perfect. Your declared charset is UTF-8.
W3C Validity
Errors : 0
Warnings : 0
Email Privacy
Great no email address has been found in plain text!
Deprecated HTML
Great! We haven't found deprecated HTML tags in your HTML.
Speed Tips
![]() |
Excellent, your website doesn't use nested tables. |
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Too bad, your website is using inline styles. |
![]() |
Great, your website has few CSS files. |
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Perfect, your website has few JavaScript files. |
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Perfect, your website takes advantage of gzip. |
Mobile Optimization
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Apple Icon |
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Meta Viewport Tag |
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Flash content |
XML Sitemap
Great, your website has an XML sitemap.
| https://www.givainc.com/sitemap.xml |
Robots.txt
https://givainc.com/robots.txt
Great, your website has a robots.txt file.
Analytics
Great, your website has an analytics tool.
Google Analytics |
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